In a recent Tweet, I said:
The frameworks in common use today are fine the way they are. What needs to alter is our expectations and the manner in which we use them.
When I wrote this, I was specifically thinking about the I.T. Infrastructure Library (ITIL), but it’s important to remember that this thought applies to any framework, methodology or body of knowledge.
I could just as easily have put COBIT, MOF, PMBOK, Agile or whatever other framework or methodology one might be fond of there. Even the USMBOK! <gasp!> 😉
Some of you who know some of my other work may be surprised to see me writing “nice things” about ITIL. If you are surprised, then you have completely missed the point or misunderstood what I’ve been attempting to say the whole time!