I recently appeared on the ITSM Weekly Podcast (#117) with Mark Kawasaki [@WindUpBird] and Matt Beran [@MattBeran].
It was a lot of fun, despite having bandwidth issues during the hangout. I’m very thankful for the opportunity to participate!
Have a listen/view (click this link to go to the podcast) and let me know what you think!
One of the reasons I enjoy social media is because it allows me access to some of the best minds in our industry. Because of a recent tweet exchange with Paul Wilkinson (of GamingWorks) and Stuart Rance (of Hewlett-Packard) on the topic of ITSM and organizational culture, I proposed that we schedule a Google Hangout to discuss this topic, record the session and make it generally available to the ITSM community.
Would you like to know more? Good! 😉