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Kenneth Gonzalez

Episode 16 – “Elementary, Dear Data!” – Dr. Mauricio Corona, Part 2

In this episode, we continue the discussion with my long-time friend and associate, Dr. Mauricio Corona. We pick up where we left off and dive deep into the challenge of managing data and establishing a firm foundation for success with AI.

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“So you get on a podcast with your pals the other dayyyyyyy…”

I’d have been so disappointed with myself if I couldn’t work a Letterkenny reference into this post! 😉 I had the opportunity this week to reconnect with two long-time, valued industry colleagues: Barclay Rae and Ian Aitchison on their Enterprise Digital Podcast. Surprised?! O.o Well, click on the title and let me explain…

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Candid Conversation

The past few weeks have been pretty good. I spent part of it at the annual ServiceNow user conference — Knowledge13 in Las Vegas. It was a great conference and I’m so thankful to my esteemed colleague Michael Dortch for the opportunity to attend as a speaker and participate in his panel discussion on “ITSM in 2015

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Preliminary Thoughts On The Joint Venture With Capita

Based upon a recent exchange with Stuart Rance, Jason Druebert asked me: Twitter Conversation with Stuart Rance and Jason Druebert I think that this was a great and timely question to ask. As one might expect, I do have my own preliminary thoughts on the Joint Venture (JV) with Capita. Rather than composing a response and cluttering up the

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